Privacy Policy

Last Updated: May 12, 2024

PingTrix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and our website.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, such as:

• Name and email address.
• Phone number.
• Trusted contact information (name, phone number, email).
• Notes or messages you create within the "Last Note" feature.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the App's core functionality (check-ins and alerts).
• Notify your trusted contacts in the event of a missed check-in.
• Send you technical notices, updates, and support messages.
• Improve our services and develop new features.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• With your Trusted Contacts: If you miss a scheduled check-in, we will share your status and contact info with the peers you designated.
• Service Providers: We may share info with third-party vendors (like Twilio or SendGrid) to send SMS or emails on our behalf.
• Legal Obligations: If required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please remember that no method of transmission over the internet is 100% secure.

5. Your Choices

You can review, change, or terminate your account at any time by logging into the App or contacting us directly. You may also delete your account, which will remove your personal data from our active databases.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@pingtrix.app