PINGTRIX PRODUCT GUIDE
Security and privacy at PingTrix
Understand how private notes are protected and where the limits are.
Encryption and access
PingTrix’s implementation uses AES-256-GCM authenticated encryption for private note and vault content. The service manages the keys and decrypts content for authorized use. This is not end-to-end encryption or a zero-knowledge service.
Different storage paths
The newer document vault uses per-item data keys and requires cloud key management in production. The older note storage path uses a server-managed wrapping key. These are implementation details, not an independent certification of the live service. We do not claim a published independent security audit.
Release verification
Release setup checks the nominated contact’s email verification and postal address verification. The recipient receives a time-limited link and completes an email code check. Current release links expire after 30 days; verification codes expire after 15 minutes and access grants after 10 minutes. These controls reduce exposure but cannot make a compromised email account safe.
Your part in keeping information private
Protect your email account and device, keep contact details current, and use a strong account password. Do not store banking passwords, recovery phrases or one-time codes in your Last Note. Tell your partner to verify the sender and use the official site if an invitation seems suspicious.
Deleting your account
The app includes Delete Account in Profile. Store subscriptions need to be cancelled separately. For questions about deletion of uploaded documents, released copies, backups or retention, contact support@pingtrix.com before relying on account deletion alone. We do not promise that deleting an account can recall information a recipient has already accessed.
Questions or a security concern?
Contact support@pingtrix.com with a description of the issue. Do not include your private note, password, verification code or release link in the initial message. Read the Privacy Policy for information about data collection and use.
Start with a thoughtful plan.
Explore PingTrix on Android and review your settings before enabling release.
Google Play and the Google Play logo are trademarks of Google LLC.